The Importance of Customer Service in Schools
Let’s not forget that each child/family bring in funds in order for us to run our school districts. When we start treating our students and families like businesses treat their customers, especially those from marginalized communities we will see better engagement and trust.
Learning Targets
Understand the importance of customer service and its effects on the school experience.
Use our own experience with businesses to understand how we can better service our customers.
Understanding that customer service is truly about building relationships with individuals.